FAQ

What is YES, OH YAS?

We are a subscription box club that delivers makeup and beauty products to our members on a monthly basis.

Types of membership plans?

Our monthly box includes 3 (full-sized!) makeup/beauty items.

What types of makeup can I expect in my box?

From matte lip wear to sparkly eyeshadow palettes, our box includes makeup brands for you to discover, all for less. 

Are there any hidden fees?

No, never. Our subscription is a flat rate of $12.99 plus $3.99 shipping within continental U.S. and $9.03 to Canada.

*FL residents* Please note: 7% sales tax may apply to your order.

What types of payments do you accept?

We accept PayPal and all major credit cards including Visa, Mastercard, and American Express. We do not save or have access to your credit card information.

How do payments work?

Once you place your first order, you will be charged for that month’s box. Following months will be charged on the 1st of each month.

Does my plan automatically renew after my first order?

Yes, and your original form of payment will be charged automatically as well.

May I cancel my subscription?

Yes, and at any time. You can do so from your subscription settings menu via your account or simply email us with a request at: yesohyas@gmail.com

Please note: the month you cancel, your subscription may have already have been charged, order may have already been placed, and box may have already been shipped. In this case, cancellation will be effective as of the following month. 

When is my YES, OH YAS! box mailed to me?

Deliveries are sent out on daily basis depending on the queue of your order. Once your box is shipped, you will receive an email with its tracking information. The carrier will deliver your box with no need of signature confirmation.

What is your shipping policy?

Ground shipping is $3.99 per month/box within the U.S. (including Alaska, Puerto Pico, and Hawaii). Shipping to Canada is $5.99 per month/box. At YES, OH YAS’s sole discretion, boxes will be shipped via the following carriers: United States Postal Service, FedEx or UPS.

May I return or exchange my box? What about refunds?

Sorry! All sales are final. No refunds or returns are accepted.