What is YES, OH YAS?
We are a subscription box club that delivers makeup and beauty products to our members on a monthly basis.
Types of membership plans?
Our monthly box includes 3 (full-sized!) makeup/beauty items.
What types of makeup can I expect in my box?
From matte lip wear to sparkly eyeshadow palettes, our box includes makeup brands for you to discover, all for less.
Are there any hidden fees?
No, never. Our subscription is a flat rate of $14.99 plus $3.99 shipping within continental U.S.
*FL residents* Please note: 7% sales tax may apply to your order.
When is my Yes, Oh Yas! box mailed to me?
Yes,Oh Yas ships in batches approximately the second week of each month, between the 12th and 17th.
We'll send you a shipping confirmation email to the email you subscribed with when your box goes out. It will have a tracking link so you can watch your box on its way to you!
If you ordered by the cutoff of the 25th, you'll get the next month's box as your first one. (For example: Order by February 25th to get the March box. It ships at the end of February to arrive to you in the beginning of March.)
If you ordered after the cutoff date of the 25th, you'll get the box after that. (For example, order after the cutoff day of February 25th, and your first box is the April box, which ships at the end of March.)*
If you have any questions or aren't sure when your first box will arrive, please email us at email@example.com and we'll be happy to help!
*You are automatically signed up to receive an earlier month's box, should it become available. :)
Where is my tracking number?
When your box goes out each month, we'll send an email the email address we have on file with your tracking number.
If you don't see that, you can always log in to your account and see your most recent tracking number on your account page.
What types of payments do you accept?
We accept PayPal and all major credit cards including Visa, Mastercard, and American Express. We do not save or have access to your credit card information.
How do payments work?
Once you place your first order, you will be charged for that month’s box. Following months will be charged on the 1st of each month.
Does my plan automatically renew after my first order?
Yes, and your original form of payment will be charged automatically as well.
May I cancel my subscription?
Yes, and at any time. You can do so from your subscription settings menu via your account or simply email us with a request at: firstname.lastname@example.org
Please note: the month you cancel, your subscription may have already have been charged, order may have already been placed, and box may have already been shipped. In this case, cancellation will be effective as of the following month.
When is my YES, OH YAS! box mailed to me?
Deliveries are sent out on daily basis depending on the queue of your order. Once your box is shipped, you will receive an email with its tracking information. The carrier will deliver your box with no need of signature confirmation.
What is your shipping policy?
Ground shipping is $3.99 per month/box within the U.S. (including Alaska, Puerto Pico, and Hawaii). At YES, OH YAS’s sole discretion, boxes will be shipped via the following carriers: United States Postal Service, FedEx or UPS.
May I return or exchange my box? What about refunds?
Sorry! All sales are final. No refunds or returns are accepted.